Inbound Customer Service Agent Growth & Cert Training

Posted 4 days ago

enterprise call centerLawrence (KS)

Customer Service RepresentativesTelemarketing Bureaus and Other Contact Centers

SENIORITY

Entry

About the role

Genesis Call Center is hiring Call Center Representatives for inbound customer support across national brands. The role is full-time with hourly compensation. You will handle inquiries, service requests, account needs, and product support using guided systems. The position offers paid training, schedule flexibility after certification, and a stable W2 employment structure. Ideal candidates have strong communication and active listening skills, are 18+, and eligible to work in the United States.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.