Customer Support Coordinator

Position Summary: This position partners with the Sales organization and is responsible for assisting in business development, customer financials and supporting all Sales Team needs. Position is based in Hunt Valley, MD.Essential Functions and

Responsibilities: Timely follow up and Responses to Requests and Escalations Works closely with customer contacts, end-users and F lexTG's internal resources on billing requests, contracts, and escalations Prepares reports and documentation for the Sales Team Responsible for Region wide p ost sales needs Some travel required (10%)Supports all other team member tasks and other duties as assigned

Qualifications and Experience: Excellent customer relation skills Background in customer service Bachelor's degree preferred Strong self-motivator Excellent oral and written communication skills Independent and hard working Strong time management & organization skills Must follow the policies and procedures set forth by Flex TG LLCIntermediate computer knowledge* MS Office (Microsoft Word, Excel, Power Point, Outlook)Experience with Service Now As part of pre-employment, we require drug and background screenings FlexTG is committed to providing equal employment opportunities for all applicants and associates. The Company does not unlawfully discriminate on the basis of race, color, creed, pregnancy, religion, sex, national origin, age, disability, veteran, marital, or any other protected status. The Company also makes reasonable accommodations for disabled employees. Finally, the Company prohibits the harassment of any individual based on their protected status. This policy applies to all areas of employment, including recruitment, hiring, training, promotion, compensation, benefits, transfer, and social and recreational programs.