Customer Support Representative, Sr.

Posted today

trice healthcareKings Mills (OH)

Customer Service RepresentativesAll Other Business Support Services

SENIORITY

Senior

About the role

Job Title Duties include analyzing and responding to messages by customers. Resolving problems and maintaining an ongoing relationship with customers. Following up on customer requests, reviewing rates as needed, tracking shipments and orders, preparing reports, customer set ups, updating customer files and profiles. Develop and prepare proposals and presentations. Prepares complex reports and performs audits.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.