Customer Support Representative

We are excited to add this position to the Best Team In Telecom! Live Oak Fiber is a fast-growing fiber broadband provider delivering high-speed, reliable internet to homes and businesses across the beautiful coasts of Florida and Georgia. Our mission is to improve quality of life in our communities through technology. Employees enjoy 100% company-paid medical, dental, and vision coverage for themselves and their dependents, bonus potential, career development opportunities, and the chance to make a meaningful impact in the communities we serve. At Live Oak Fiber, we are proud to be a different kind of service provider that puts people at the center of everything we do. Your work directly contributes to bringing critical infrastructure and opportunity to local communities while helping us connect more people to the services they rely on every day. We invest in employee development, career progression, and leadership programs designed to help you grow and succeed. You'll work alongside exceptional teammates in a collaborative, values-driven culture that combines experienced industry leaders with passionate local talent and supports growth, recognition, and connection. Position Overview & Purpose We are excited to add this position to our fast-growing Live Oak Fiber Team! We offer a competitive total rewards program that includes employer-paid medical, dental, and vision, paid time off, as well as bonus potential. The Customer Service Representative will play a pivotal role in providing exceptional customer experiences by assisting customers with account management, billing inquiries, scheduling service appointments, and more.