Customer Service Representative

Posted 3 days ago

cala sourcing solutionsPhoenix (AZ)

Customer Service RepresentativesTelemarketing Bureaus and Other Contact Centers

SENIORITY

Junior

About the role

Job Description: Customer Service Representative 100% Remote (Must Live Within 1 Hour of Phoenix, AZ)$19.00–$20.00 per Hour 6-Month Contract with Potential for Extension or Permanent Hire Monday–Friday | Flexible Schedule Between 7:45 AM and 5:15 PMOverview We are seeking customer service professionals with recent call center experience to support inbound inquiries related to account information, payment arrangements, and general compliance questions. This is a fully remote role after initial onsite orientation and training in Phoenix. Must-

Have Qualifications: At least 1 year of recent inbound call center experience Experience in a fast-paced environment such as banking, insurance, or telecommunications Strong customer service and communication skills Ability to multitask while navigating multiple systems Basic math and computer skills (Microsoft Office and Google Workspace)High school diploma or equivalent Must live within one hour of Phoenix and have reliable transportation

Preferred Qualifications: Spanish bilingual Banking or financial services experience Associate degree or higher Training First day orientation onsite in Phoenix Approximately 3 weeks of paid training Attendance during training is mandatory

Additional Requirements: Hardwired high-speed internet Ability to transport company equipment (desktop, two monitors, headset)Why Apply? Excellent opportunity to work remotely with potential for long-term employment based on performance and attendance.

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