Salesforce Business Systems Analyst- CPQ

Posted today

arkhya techDenver (CO)

Computer Systems AnalystsCustom Computer Programming Services

SENIORITY

Lead

About the role

Role Overview: We are seeking a structured and analytical Salesforce CPQ Business Analyst to bridge the gap between our sales operations strategy and technical execution. In this role, you will lead the requirements gathering, business process mapping, and functional design for our Salesforce Quote-to-Cash (Q2C) ecosystem. You will collaborate closely with stakeholders across Sales, Finance, Legal, and Dev teams to optimise product catalogs, pricing models, and quoting workflows, ensuring a seamless sales experience and scalable platform growth.

Key Responsibilities

Requirements: Gathering & Process Optimization Functional Discovery: Lead workshops with sales operations, pricing committees, and finance teams to capture complex commercial pricing policies, discounting rules, and bundling requirements. Process Mapping: Document "as-is" and "to-be" Quote-to-Cash process flows, identifying bottlenecks and areas to streamline quote generation and approval cycles. Agile Documentation: Translate business requirements into high-quality user stories, functional specification documents (FSDs), process maps, and acceptance criteria. CPQ Configuration & Solutioning Functional Design: Translate commercial strategies into Salesforce CPQ blueprints, configuring Product Features, Option Constraints, Summary Variables, and Advanced Approvals. Pricing & Logic Setup: Architect and maintain complex Price Rules, Product Rules, Block Pricing, Tiered Discounting structures, and multi-currency configurations. Lifecycle Management: Support amendments, renewals, and co-termination logic configurations for subscription-based businesses. Testing, Enablement & Change ManagementUAT Ownership: Define test strategies, author User Acceptance Testing (UAT) scripts, coordinate execution with business testers, and triage functional defects. Sales Enablement: Create training documentation, release notes, and conduct enablement sessions to ensure smooth user adoption of new CPQ features. Data Migration Support: Assist in data mapping and validation activities for legacy product catalogs and pricing books migrating into Salesforce.

Required Skills & Experience: Technical & Domain Expertise Salesforce CPQ Depth: Hands-on experience configuring Salesforce CPQ (formerly Steel Brick) modules, including Product Catalog structures, Price Books, Guided Selling, and Advanced Approvals. Quote-to-Cash Mastery: Deep domain knowledge of core Q2C concepts, such as ARR/MRR calculations, proration, coterminous structures, billing schedules, and revenue recognition basics. Core CRM Platform: Strong understanding of standard Salesforce objects (Accounts, Opportunities, Quotes, Contracts, Orders) and out-of-the-box system constraints. Soft Skills & Methodologies Stakeholder Management: Exceptional communication skills with the ability to negotiate contrasting priorities between aggressive sales goals and strict finance/compliance guardrails. Analytical Problem Solving: Mastery of data analysis tools (e.g., Excel/Google Sheets macros, VLOOKUPs, data loaders) to manipulate complex pricing matrix data. Education &

Certifications

Experience: 4+ years of Business Analyst experience, with at least 2+ years dedicated exclusively to Salesforce CPQ implementations.

Preferred Certifications: Salesforce Certified CPQ Specialist (Highly Preferred)Salesforce Certified Administrator Salesforce Certified Business Analyst

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