Remote CSR II: Phones Specialist

Posted 3 days ago

savilinxLawrence (MA)
Customer Service RepresentativesTelemarketing Bureaus and Other Contact Centers

SENIORITY

Junior

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About the role

Savi Linx is hiring a Customer Service Representative II (Phones) to deliver high-quality service in a remote work setup. The role supports a privacy-focused contract and requires strong problem solving, accurate data handling, and effective communication with customers. The CSR II works mainly Mon-Fri with standard business hours, handling calls, emails, and chat while maintaining SLAs, confidentiality, and customer satisfaction. Prior call center experience is valued.

Before you apply

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Your profile is current

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Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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