Remote Client Support Professional (CSP) - Contract

Posted yesterday

six elements virtual companiesSpringfield (MA)

Customer Service RepresentativesTemporary Help Services

SENIORITY

Junior

About the role

PLEASE NOTE: WE ARE CURRENTLY NOT ACCEPTING APPLICATIONS FOR THIS ROLE IN THE FOLLOWING STATES: California, Conneticut, Massachusetts, Maryland, New York, OregonJOB ID: 109117BLRole: Agents will be responsible for providing excellent customer support service to our clients by taking inbound calls from customers needing assistance to include but not limited to; sales, account management, billing, and technical support.

Basic Requirements: Preferred (not required):Associates degree or higher is preferred. Minimum of 6 months previous customer service experience. Inbound call sales experience will aide in eligibility requirements to service sales opportunities. Excellent communication and computer skills, including MS Word, Excel & Power Point. Record and/or database management experience. Mandatory: High school diploma/GED or equivalent work experience. Must be able to work a minimum of 20 hours per week. Some of these hours may be required to be serviced on either Saturday or Sunday. (Depending on the client.)Must be able to type a minimum of 35 wpm. Must be able to attend online instructor-led training as required for certification to service selected client. (Note: Training is unpaid and has a duration of 2-6 weeks for up to 4 hours per day).

Technical Requirements: High-speed internet broadband internet service. (No dial-up or wireless services are permitted.)Computer/laptop with a mininum of 2GB of RAM.Windows 7 or XP operating system. MAC supported on some client applications but not all. PC speakers/speakers and compatible headset. THE FOLLOWING APPLICATION IS FOR A CONTRACT POSITION WITH SIX ELEMENTS VIRTUAL COMPANIES, LLC AND NOT AN APPLICATION FOR EMPLOYMENT.

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