Customer Service Representative

Posted today

almega management groupDublin (OH)
Customer Service RepresentativesTelemarketing Bureaus and Other Contact Centers

SENIORITY

Junior

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About the role

Job Description: Almega Management is expanding its team in Dublin, OH and is looking for motivated, personable individuals to join us as Customer Service Representatives. This is a full-time, in-person opportunity for candidates who enjoy helping people, communicating with customers, and working in an energetic team environment. The position provides hands-on experience in customer service, customer support, account assistance, client relations, customer experience, sales support, and professional communication. As a Customer Service Representative, you will serve as a knowledgeable point of contact for customers throughout Dublin and the greater Columbus area. You will assist with questions, provide information about available products and services, support account needs, and help create a positive customer experience from start to finish.
Customer Service Representative Responsibilities: Greet and assist customers in a professional and approachable manner Provide accurate information regarding products, services, promotions, and account options Listen to customer questions and identify appropriate next steps or solutions Assist customers with new accounts, service selections, upgrades, and account changes Provide ongoing customer support and follow-up when necessary Help resolve general customer questions or concerns with a solution-focused approach Build positive customer relationships through clear and consistent communication Maintain organized records of customer interactions and account activity Stay current on client services, promotional offers, and program updates Work alongside team members to support customer satisfaction and service goals Assist with customer engagement and local outreach efforts Contribute to a professional, positive, and team-oriented workplace
Key Qualifications: Must be 18 years of age or older Available to work full-time and on-site in Dublin, OHStrong verbal communication and interpersonal skills Friendly and professional approach to customer interactions Dependable, organized, and comfortable learning new information Ability to listen, problem-solve, and communicate solutions clearly Comfortable working with customers face-to-face Positive attitude and team-oriented mindset Ability to manage multiple customer needs while staying organized Customer service, hospitality, retail, sales, or other client-facing experience is helpful but not required Benefits & Professional Development Weekly pay Additional performance bonus opportunities Comprehensive training and ongoing coaching Employee discounts Professional development and mentorship Flexible scheduling for full-time team members Supportive, team-oriented work environment Optional paid travel opportunities for regional events and company activities Hands-on experience in customer service, account support, client relations, and customer experience This opportunity is a strong fit for individuals seeking an entry-level customer service position in Dublin, OH where they can strengthen their communication skills, gain practical customer-facing experience, and grow professionally within a supportive organization. If you are dependable, personable, and ready to build experience in customer service, customer support, customer relations, account services, and client communication, apply today!

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